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Career Opportunities at Martingale
Martingale is growing. We seek exceptional, talented professionals for 2 open positions. Become a part of this small but growing investment company where you will have the opportunity to be involved in a range of needs and functions across the company.
Martingale recognizes employees have a life outside of work. In addition to our competitive salary and profit sharing opportunities, we offer reasonable work hours and excellent benefits.
Desktop and Network Support Engineer
We seek an exceptional Desktop and Network Support Engineer. In this important role, you will share responsibility for the hardware and software infrastructure on which Martingale’s customized software solutions depend.
Essential Duties and Responsibilities
- Monitor and maintain existing existing server, workstation, telephone, audio-visual hardware, and software solutions to ensure there are no productivity setbacks
- Support computer networks and systems hardware and software for VPNs, routers, switches and other physical hardware and associated software
- Install and configure operating systems and application software
- Implement best practices for system security and data backups
- Anticipate potential issues or bottlenecks and identify possible solutions
- Troubleshoot and resolve technical issues that arise through an organized and methodical approach
- Maintain detailed documentation of systems and infrastructure
- Interface effectively, calmly, and efficiently with a userbase that has a widely disparate set of technical abilities and proficiencies as you support the hardware, software, network, and desktop systems used
- Perform other related duties as assigned
Knowledge, Skills and Abilities Required
- 5+ years of experience, asset management industry preferred
- Minimum completion of a bachelor’s degree with concentrated coursework in Information Technology, Computer Science, or equivalent work experience
- Advanced desktop troubleshooting skills
- Proficient with some or most of the following software and systems: VMware (High Level), Windows Server OS, Office 365, NetApp, Rubrik, Zerto, Cisco/Extreme Networking
- Working knowledge of MDM/Endpoint solutions
- Working knowledge of networking (routing, switching VLANs, etc.)
- VolP and Wireless experience preferred
- Strong verbal and written communication skills; superior organizational skills with meticulous attention to detail and high degree of self-motivation
- Excellent interpersonal, analytical, and problem-solving skills with a proven ability to collaborate with a team
- Proficient or ability to quickly learn systems and software used by the firm
- Ability to organize and prioritize numerous tasks and complete them under time constraints
- Occasional late night and weekend work
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