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Career Opportunities at Martingale
Martingale is growing. We seek an exceptional and talented professional for an open position. Become a part of this small but growing investment manager where you will have the opportunity to be involved in a range of needs and functions across the firm.
Martingale recognizes employees have a life outside of work. In addition to our competitive salary and profit sharing opportunities, we offer reasonable work hours and excellent benefits.
IT Support Engineer
We seek a talented individual to join a team of professionals in our Technology Group. In this important role, you will share responsibility for the hardware, software, and cloud infrastructure. This role will require both independent and collaborative work with all levels of the organization.
Essential Duties and Responsibilities
- Monitor and maintain existing server, workstation, telephony, audio-visual hardware, software, and cloud solutions to ensure there are no productivity setbacks.
- Support computer networks, system hardware and software for VPNs, routers, switches, and other physical hardware.
- Implement and enhance best practices for cyber security, data backups and business continuity.
- Anticipate potential issues or bottlenecks and identify possible solutions.
- Troubleshoot and resolve technical issues that arise via an organized and methodical approach.
- Maintain detailed documentation of systems and infrastructure.
- Interface effectively, calmly, and efficiently with a userbase with a widely disparate set of technical abilities and proficiencies as you support the hardware, software, network, and desktop systems used by the firm.
- Perform other related duties as assigned.
Knowledge, Skills and Abilities Required
- 7+ years of experience, investment management industry and SEC-regulated environment preferred.
- Bachelor’s degree with concentrated coursework in Information Technology, Computer Science, or equivalent work experience.
- Advanced desktop and server troubleshooting skills.
- Proficient with some or most of the following software and systems: VMware (High Level), Windows Server OS, Office 365/Azure, Pure Storage, Rubrik, Zerto, Veeam, Cisco & Extreme Networking.
- Working knowledge of MDM/Endpoint solutions.
- Working knowledge of networking (Routing, Switching, VoIP, Wi-Fi, etc.).
- Azure migration experience a plus.
- Strong verbal and written communication skills; superior organizational skills with meticulous attention to detail and high degree of self-motivation.
- Excellent interpersonal, analytical, and problem-solving skills with a proven ability to collaborate.
- Proficient with or able to quickly learn systems and software used by the organization.
- Ability to organize and prioritize numerous tasks and complete them under time constraints and flexibility to adapt and reprioritize as business demands and/or priorities shift.
- Proactive, resourceful, and collaborative individual that employs a process-improvement mindset.
- Occasional late night and weekend work.
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